Customer Support Login

Samarind currently operates two different systems for logging and monitoring support tickets; one for hardware & network support and one for software & website support. This reflects the differences in the type of support that is required and the service level agreement (SLA) that our customers have with the associated department at Samarind. Our aim is always to provide you with the best possible service; please don't hesitate to let us know if you have any comments or suggestions on how we can improve.

Please click on the appropriate login button below to raise your support ticket. In both cases the support ticket will be entered immediately into our ticketing system and the appropriate people will be notified. If you are unsure as to which to choose, or if you do not have a Samarind support login, please contact us.

Hardware & Network Support

For problems or requests relating to your computer hardware or network, for example your PC, printer, file server or Internet connection, please access the hardware & network support's ConnectWise system by clicking on the button below.

Bespoke Software & Web Support

For problems or queries regarding the bespoke database software or web site that Samarind has developed for your business, please click the button below to log in to our software department's ticketing system.

More Information

If you would like more information about how your business can benefit from Samarind's support services, please enquire now or call us on 01244 288281.