Samarind Protect
Protect is our proactive support offering and gives customers a preventative maintenance solution, including predictive failure monitoring to ensure downtime is reduced.
Included remote and onsite engineer time will reduce the overall cost to resolve IT issues and get you out of your 'fix on break' situation'.
Do these issues sound familiar?
- Stuck in a fix-on-break nightmare - you're currently just addressing the symptoms of downtime, not the root cause
- No formal agreement to protect your entitlements and support levels
- Need a guaranteed response to issues and the assurance that your critical servers are being looked after
- Untimely network failures
- Not knowing what will fail and when, and then having to wait for a technician to arrive
If you've answered YES to any of the above issues then we need to talk. Take the first steps to saving costs and moving your business forward by letting us present our support solution to you.
Reduce the risk of costly downtime and prevent against network problems and failures with a Samarind Protect support service. Contact us to find out how we can help.